Volume List  / Volume 11 (4)



DOI: 10.7708/ijtte2021.11(4).08

11 / 4 / 597 - 612 Pages


Glenn Baxter - School of Tourism and Hospitality Management, Suan Dusit University, Huahin Prachaup Khiri Khan, Thailand, 77110 -

Panarat Srisaeng - School of Tourism and Hospitality Management, Suan Dusit University, Huahin Prachaup Khiri Khan, Thailand, 77110 -


Using a qualitative longitudinal case study research approach, this study examines Airports of Thailand PLC (AOT) non-aeronautical revenues from 2005 to 2019. The Airports of Thailand PLC has three major non-aeronautical revenue streams. The non-aeronautical revenues are comprised of concession revenues, office and state property rents, and service revenues. Non-aeronautical revenues are the second highest source of revenue for Airports of Thailand (AOT) accounting for slightly under half of the company’s annual revenue. The case study revealed that non-aeronautical revenues grew by 393.92% over the study period. The most significant growth in the non-aeronautical revenue stream came from service charge revenues, which increased by 831.82% from 2005 to 2019. The growth in the Airports of Thailand PLC non-aeronautical revenues can be attributed to the substantial growth in passenger volumes and aircraft movements during the study period.

Download Article

Number of downloads: 401


Abeyratne, R. 2009. Airport business law. Author House, Bloomington, USA. 284 p.


Abeyratne, R. 2014. Convention on international civil aviation: A commentary. Springer International Publishing, Switzerland. 737 p.


Airports Council International. 2012. Guide to airport performance measures. Airports Council International, Canada, 61 p.


Airports of Thailand PLC. 2006. Annual report 2005. Available from Internet: http://aot.listedcompany.com/misc/AR/AR2005.pdf.


Airports of Thailand PLC. 2007. Annual report 2006. Available from Internet: http://aot.listedcompany.com/misc/AR/aot_ar2006.pdf.


Airports of Thailand PLC. 2008. Annual report 2007. Available from Internet: http://aot.listedcompany.com/misc/AR/aot_ar2007.pdf.


Airports of Thailand PLC. 2009. Annual report 2008. Available from Internet: http://%3A%2f%2Faotlistedcompany.com%2Fmisc%2FAFaot_ar2008.pdf.


Airports of Thailand PLC. 2010. Making connections: Annual report 2009. Available from Internet: http://aot.listedcompany.com/misc/AR/ar2009_en.pdf.


Airports of Thailand PLC. 2011. Beyond connections: Annual report 2010. Available from Internet: http://aot.listedcompany.com/misc/AR/ar2010_en.pdf.


Airports of Thailand PLC. 2012. Annual report 2011: Green airport. Available from Internet: http://aot.listedcompany.com/misc/AR/20120508-AOR-AR2011-EN.pdf.


Airports of Thailand PLC. 2013. The global gateway: Annual report 2012. Available from Internet: http://aot.listedcompany.com/misc/AR/20120508-AOR-AR2011-EN.pdf.


Airports of Thailand PLC. 2014. Annual report 2013. Available from Internet: http://aot.listedcompany.com/misc/AR/20140121-AOT-AR2013-EN.pdf.


Airports of Thailand PLC. 2015. Annual report 2014. Available from Internet: http://aot.listedcompany.com/misc/AR/20150122-aot-ar2014-en.pdf.


Airports of Thailand PLC. 2016. Prepare for takeoff: Annual report 2015. Available from Internet: http://aot.listedcompany.com/misc/AR/20160112-aot-ar-2015-en.pdf.


Airports of Thailand PLC. 2017. To the sky: Annual report 2016. Available from Internet: http://%3A%2F%2Faotlistedcompany.com%2Fmisc%2FAR%2F20170412-aot-ar-2016-en.pdf.


Airports of Thailand PLC. 2018a. About AOT: Business characters. Available from Internet: https://www.airportthai.co.th/en/airports-of-thailand-plc/about-aot/business-characters/.


Airports of Thailand PLC. 2018b. Beyond the boundary: annual report 2017. Available from Internet: http://%3A%2F%2Faotlistedcompany.com%2Fmisc%2FAR%2F20180103-aot-ar-2017-en.pdf.


Airports of Thailand PLC. 2019. To meet our targets: Annual report 2018. Available from Internet: http://%3A%2F%2Faotlistedcompany.com%2Fmisc%2FAR%2F20190108-aot-ar-2018-en.pdf.


Airports of Thailand PLC. 2020. Inspiring the world with smartest airports: Annual report 2019. Available from Internet: http://%3A%2F%2Faotlistedcompany.com%2Fmisc%2FAR%2F20200109-aot-ar-2019-en.pdf.


Asian Development Bank. 2014. A comparative infrastructure development assessment of the Republic of South Korea and the Kingdom of Thailand. Asian Development Bank, Philippines. 58 p.


Baxter, G. 2020. Sustainable airline waste management: A case study of Air New Zealand’s waste management programs and strategies, International Journal for Traffic and Transport Engineering 10(3): 351 - 370.


Betancor, O.; Rendeiro, R. 2000. Airports. In book (eds. Estache, A., de Rus, G.) Privatization and Regulation of Transport Infrastructure: Guidelines for Policymakers and Regulators. The World Bank, USA, 51-111.


Castro, R.; Lohmann, G. 2014. Airport branding: Content analysis of vision statements, Research in Transportation Business & Management 10: 4-14.


Derrington, M.L. 2019. Qualitative longitudinal methods: Researching implementation and change. SAGE Publications, USA. 128 p.


Doganis, R. 2005. The airport business. Routledge, UK. 244 p.


Forsyth, P.; Müller, J.; Niemeier, H.M. 2016. Airport, structure, and performance: A review. In book (eds. Finger, M., Jaag, C.) The Routledge Companion to Network Industries. Routledge, UK, 360-375.


Fasone, V.; Kofler, L.; Scuderi, R. 2016. Business performance of airports: Non-aviation revenues and their determinants, Journal of Air Transport Management 53: 35-45.


Freestone, R. 2009. Planning, sustainability and airport-led urban development, International Planning Studies 14(2): 161-176.


Fu, X., Yang, H. 2013. Airport – airline arrangements: An interpretative view of industry practices and recent studies. In book (eds. Peoples, J. D., Bitzan, J.H.) The Economics of Airport Operations. Emerald Group Publishing, UK, 97-123.


Graham, A. 2009. How important are commercial revenues to today’s airports? Journal of Air Transport Management 15(3): 106-111.


Graham, A.; Morrell, P. 2017. Airport finance and investment in the global economy. Routledge, UK. 238 p.


Halpern, N.; Graham, A. 2013. Airport marketing. Routledge, UK. 154 p.


Hassett, M.; Paavilainen-Mäntymäki, E. 2013. Longitudinal research in organizations: An introduction. In book (eds. Hasset. M., Paavilainen-Mäntymäki, E.) Handbook of Longitudinal Research Methods in Organisation and Business Studies. Edward Elgar Publishing, UK, 1-22.


Holloway, S. 2016. Straight and level: practical airline economics, Third Edition. Routledge, UK. 616 p.


International Civil Aviation Organization. 2013a. Airport economics manual. Third Edition. ICAO, Canada. 152 p.


International Civil Aviation Organization. 2013b. Case study on commercialization, privatization and economic oversight of airports and air navigation services providers: Thailand. Available from Internet: https://www.icao.int/sustainability/CaseStudies/Thailand.pdf.


Janić, M. 2016. The sustainability of air transportation - A quantitative analysis and assessment. Routledge, UK. 376 p.


Jiminez, E.; Claro, J.; Pinho de Sousa, J. 2014. The airport business in a competitive environment, Procedia - Social and Behavioral Sciences 111: 947-954.


Jupp, V. 2006. The SAGE dictionary of research methods. SAGE Publications, USA. 353 p.


Lei, Z.; Pagliari, R. 2016. Airport traffic growth and airport financial performance. In book (eds. Forsyth et al.) Liberalization in Aviation: Competition, Cooperation, and Public Policy. Routledge, UK, 287-298.


Liu, D. 2016. Measuring aeronautical service efficiency and commercial service efficiency of East Asia airport companies: An application of network data envelopment analysis, Journal of Air Transport Management 52: 11-22.


Lyon, D.; Francis, G. 2014. Current issues in airport management in New Zealand. In book (ed. Duval, D.T.) Air Transport in the Asia Pacific. Routledge, UK, 53-72.


Mahitthirook, A. 2015. Air passengers face extra 35B security fee. Available from Internet: https://www.bangkokpost.com/thailand/general/641452/air-passengers-face-extra-35b-security-fee.


Moh, Z.C.; Lin, P. 2005. Case study of ground improvement work at the Suvarnabhumi Airport of Thailand. In book (eds. Indraratna, B., Chu, J.) Ground Improvement: Case Histories. Elsevier, The Netherlands, 159-198.


Moulds, J.; Lohmann, G. 2016. An analysis of future trends in non-aeronautical revenue: A case study from Adelaide Airport, Journal of Airport Management 10(4): 343-358.


Neale, B. 2018. What is qualitative longitudinal research? Bloomsbury Publishing, UK. 176 p.


Oates, B.J. 2006. Researching information systems and computing. SAGE Publications, UK. 360 p.


O'Leary, Z. 2004. The essential guide to doing research. SAGE Publications, UK. 226 p.


Orth, H.; Frei, O.; Weidmann, U. 2015. Effects of non-aeronautical activities at airports on the public transport access system: A case study of Zurich Airport, Journal of Air Transport Management 42: 37-46.