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Volume List  / Volume 12 (3)

Article

SERVICE RELIABILITY IN PUBLIC TRANSPORT – BUS LINE NUMERICAL EXAMPLE

DOI: 10.7708/ijtte2022.12(3).01


12 / 3 / 302-314 Pages

Author(s)

Aleksandar Bajić - City Public Transport Company “Belgrade”, Knjeginje Ljubice 29, 11000 Belgrade, Serbia -

Stanko Bajčetić - University of Belgrade – Faculty of Transport and Traffic Engineering, Vojvode Stepe 305, 11000 Belgrade, Serbia -

Slaven Tica - University of Belgrade – Faculty of Transport and Traffic Engineering, Vojvode Stepe 305, 11000 Belgrade, Serbia -

Predrag Živanović - University of Belgrade – Faculty of Transport and Traffic Engineering, Vojvode Stepe 305, 11000 Belgrade, Serbia -

Andrea Nađ - University of Belgrade – Faculty of Transport and Traffic Engineering, Vojvode Stepe 305, 11000 Belgrade, Serbia -


Abstract

Reliability in the public transport system represents one of the characteristics of the quality of service, which influences the system’s attractiveness and its potential for sustainable development. Reliability in the public transport system is characteristic of the system`s adequate performance in a specified time period. Reliability can be expressed via key performance indicators (KPIs). The precise evaluation of KPIs presents the approach in the reliability analysis. Line is a basic structural element of the public transport system. Line represents an example in reliability analysis and it can be used to develop a model that can be applied to the analysis of the entire system’s reliability. This paper presented a numerical example of the quality of service KPIs in public transport. The developed methodology and the selected KPIs are applied on one bus line in the city of Belgrade.


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Keywords:
public transport; service reliability; key performance indicators;


References:

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Related Keywords

DEVELOPMENT OF TROLLEYBUS PASSENGER TRANSPORT SUBSYSTEMS IN TERMS OF SUSTAINABLE DEVELOPMENT AND QUALITY OF LIFE IN CITIES

SERVICE RELIABILITY IN PUBLIC TRANSPORT – BUS LINE NUMERICAL EXAMPLE

INFLUENCE OF KPI OF LOGISTICS PROCESSES ON LOGISTICS COSTS