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Article

A DESIGN OF SUSTAINABLE LAST-MILE DELIVERY OF POSTAL ITEMS IN CITIES USING MULTI-CRITERIA DECISION-MAKING TECHNIQUES

DOI: 10.7708/ijtte2022.12(2).08


12 / 2 / 253-271 Pages

Author(s)

Ivana Nikolić - University of Belgrade – Faculty of Transport and Traffic Engineering, Vojvode Stepe 305, 11010 Belgrade, Serbia -

Nataša Bojković - University of Belgrade – Faculty of Transport and Traffic Engineering, Vojvode Stepe 305, 11010 Belgrade, Serbia -

Tanja Živojinović - University of Belgrade – Faculty of Transport and Traffic Engineering, Vojvode Stepe 305, 11010 Belgrade, Serbia -

Momčilo Dobrodolac - University of Belgrade – Faculty of Transport and Traffic Engineering, Vojvode Stepe 305, 11010 Belgrade, Serbia -


Abstract

Transport policy represents a process of regulating and controlling the provision of transport services. In the past, the main emphasis was on the efficient transport connections and safety of drivers and other participants in transportation. These issues are still important and topical; however, due to the enormous increase of vehicles on the streets and harmful gas emissions, noise, congestions, and other negative effects of transportation, some other topics emerged that need to be considered in the design of sustainable development strategies, especially in big cities. This explanation leads to the conclusion that setting a transport policy represents a typical multi-criteria decision-making problem. There are usually certain alternative directions in the design of transport policy that should be assessed by more evaluation criteria, often opposed to each other. This is exactly the problem that is considered in this paper where three concepts of last-mile delivery of postal items are analyzed as the possible directions in the design of transport policy in cities. We applied three multi-criteria decision-making techniques: WASPAS, ARAS, and CoCoSo. The proposed methodology is tested and verified in a real-life case study considering the city of Niš. In the concrete case, the results showed that the best alternative in the design of last-mile delivery activities at the city level is the introduction of inner-city hubs.


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