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Volume List  / Volume 11 (1)

Article

SELECTION OF MOBILE NETWORK OPERATOR USING THE CRITIC-ARAS METHOD

DOI: 10.7708/ijtte.2021.11(1).02


11 / 1 / 17 - 29 Pages

Author(s)

Sara Bošković - University of Belgrade, Faculty of Transport and Traffic Engineering, Vojvode Stepe 305, 11000 Belgrade, Serbia -

Vesna Radonjić-Djogatović - University of Belgrade, Faculty of Transport and Traffic Engineering, Vojvode Stepe 305, 11000 Belgrade, Serbia -

Predrag Ralević - Technical College of Applied Sciences, Uroševac (Leposavić), 24. Novembar bb, 38218 Leposavić, Serbia -

Momčilo Dobrodolac - University of Belgrade, Faculty of Transport and Traffic Engineering, Vojvode Stepe 305, 11000 Belgrade, Serbia -

Stefan Jovčić - University of Pardubice, The Faculty of Transport Engineering, Studentská 95, 532 10 Pardubice, Czech Republic -


Abstract

Mobile Network Operators play an important role in the communication industry since there are several billions of customers using their services in the world. This paper solves a problem of Mobile Network Operator selection by a user. Therefore, a methodology proposed in this paper is of particular interest from the user’s point of view. It can be applied as a decision-making tool that would support a customer in the process of evaluating and choosing a Mobile Network Operators. To rank the available Mobile Network Operators, the authors of this paper consider several criteria identified by the experts. The CRITIC (CRiteria Importance through Inter-criteria Correlation method) finds the importance of the criteria (weights), while the ARAS (Additive Ratio Assessment) method is used for ranking the alternatives and making a decision about the best possible alternative.


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Keywords:
Mobile Network Operator (MNO); multi-criteria decision-making (MCDM); CRITIC method; ARAS method;


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