Volume List  / Volume 13 (1)

Article

FUTURE DEVELOPMENT TRENDS IN THE POSTAL MARKET: AN OVERVIEW

DOI: 10.7708/ijtte2023.13(1).03


13 / 1 / 28-39 Pages

Author(s)

Nataša Čačić - University of Novi Sad – Faculty of Technical Sciences, Trg Dositeja Obradovića 6, 21102 Novi Sad, Serbia -

Milena Ninović - University of Novi Sad – Faculty of Technical Sciences, Trg Dositeja Obradovića 6, 21102 Novi Sad, Serbia -

Dragana Šarac - University of Novi Sad – Faculty of Technical Sciences, Trg Dositeja Obradovića 6, 21102 Novi Sad, Serbia -


Abstract

The needs of users of postal services are becoming more and more demanding for postal operators day by day. The environment in which the postal sector develops is constantly changing. Achieving quality standards, keeping pace with technological solutions, and developing new services and business models are real challenges for postal service operators. Within this paper, an overview of the current state of the postal services market, both at the global level and in the Republic of Serbia, is given. Also, following the conclusions of the Report of the Universal Postal Union on the development of postal traffic for the year 2022, a presentation of possible directions for the development of postal services through two advanced services is given: the sharing economy and sustainable logistics.


Download Article

Number of downloads: 819


Acknowledgements:

This research was supported by the Ministry of Education, Science and Technological Development of the Republic of Serbia through project no. 451-03-68/2022-14/ 200156 "Innovative scientific and artistic research in the field of FTS (activities)".


References:

Acquier, A.; Daudigeos, T.; Pinkse, J. 2017. Promises and paradoxes of the sharing economy: An organizing framework, Technological Forecasting and Social Change 125: 1-10. doi: 10.1016/j.techfore.2017.07.006.

 

Aljohani, K.; Thompson, R. G. 2018. A stakeholder-based evaluation of the most suitable and sustainable delivery fleet for freight consolidation policies in the inner-city area, Sustainability 11(1): 124. doi: 10.3390/su11010124.

 

Barann, B.; Beverungen, D.; Müller, O. 2017. An open-data approach for quantifying the potential of taxi ridesharing, Decision Support Systems 99: 86-95. doi: 10.1016/j.dss.2017.05.008.

 

Barnes, S. J.; Mattsson, J. 2016. Understanding current and future issues in collaborative consumption: A four-stage Delphi study, Technological Forecasting and Social Change 104: 200-211. doi: 10.1016/j.techfore.2016.01.006.

 

Bask, A.; Rajahonka, M. 2017. The role of environmental sustainability in the freight transport mode choice: A systematic literature review with focus on the EU, International Journal of Physical Distribution & Logistics Management 47(7): 560-602. doi: 10.1108/IJPDLM-03-2017-0127.

 

Belk, R. 2014. You are what you can access: Sharing and collaborative consumption online, Journal of business research 67(8): 1595-1600.

 

Benoit, S.; Baker, T. L.; Bolton, R. N.; Gruber, T.; Kandampully, J. 2017. A triadic framework for collaborative consumption (CC): Motives, activities and resources & capabilities of actors, Journal of Business Research 79: 219-227. doi: 10.1016/j.jbusres.2017.05.004.

 

Chase, R. 2015. Peers Inc: How people and platforms are inventing the collaborative economy and reinventing capitalism. Public Affairs New York.

 

Dablanc, L.; Montenon, A. 2015. Impacts of environmental access restrictions on freight delivery activities: Example of low emissions zones in Europe, Transportation Research Record 2478(1): 12-18. doi: 10.3141/2478-02.

 

Dumnić, S.; Ninović, M.; Dupljanin, Đ. 2021. Logistic cooperation in the sharing economy. In Proceedings of XXXIX Symposium on Novel Technologies in Postal and Telecommunication Traffic – PosTel 2021, 107-114. doi: 10.37528/FTTE/9788673954455/POSTEL.2021.012.

 

ERGP Report. 2020. ERGP Report on core indicators for monitoring the European postal market. ERGP PL II (20) 23 Report on Postal Core Indicators. Available from Internet: https://single-market-economy.ec.europa.eu/sectors/postal-services/ European-regulators- group-postal-services_en.

 

Ganapati, S.; Reddick, C. G. 2018. Prospects and challenges of sharing economy for the public sector, Government Information Quarterly 35(1): 77-87. doi: 10.1016/j.giq.2018.01.001.

 

Grgurović, B.; Štrbac, S.; Milovanović-Braković, G. 2013. The impact of technology on the future development of postal traffic [In Serbian: Uticaj tehnologije na budući razvoj poštanskog saobraćaja], FBIM Transactions 15(01): 1. doi: 10.12709/fbim.01.01.01.06.

 

Grgurović, B.; Štrbac, S. 2006. Segmentation of the postal market [In Serbian: Segmentacija poštanskog tržišta], In Proceeding of the XXIV Symposium on Novel Technologies in Postal and Telecommunication Traffic – PosTel 2006, 207-214.

 

Keleş, A.E.; Güngör, G. 2021. Overview of Environmental Problems Caused by Logistics Transportation: Example of European Union Countries, Tehnički glasnik 15(4): 569-573. doi: 10.31803/tg-20190308110830.

 

Guttentag, D. A.; Smith, S. L. 2017. Assessing Airbnb as a disruptive innovation relative to hotels: Substitution and comparative performance expectations, International Journal of Hospitality Management 64: 1-10. doi: 10.1016/j.ijhm.2017.02.003.

 

Heo, Y. 2016. Sharing economy and prospects in tourism research, Annals of Tourism Research 58: 166-170. doi: 10.1016/j.annals.2016.02.002.

 

Hogarth-Scott, S. 1999. Retailer supplier partnerships: hostages to fortune or the way forward for the millennium? British food journal 101(9): 668-682. doi: 10.1108/00070709910288865.

 

Hossain, M. 2020. Sharing economy: A comprehensive literature review, International Journal of Hospitality Management 87: 102470. doi: 10.1016/j.ijhm.2020.102470.

 

Janjevic, M.; Lebeau, P.; Ndiaye, A. B.; Macharis, C.; Van Mierlo, J.; Nsamzinshuti, A. 2016. Strategic scenarios for sustainable urban distribution in the Brussels-capital region using urban consolidation centres, Transportation Research Procedia 12: 598-612. doi: 10.1016/j.trpro.2016.02.014.

 

Jovanović, B.; Čačić, N.; Atanasković, P. 2021. Development of postal markets after liberalization in the region of Southeast Europe [In Serbian: Razvoj poštanskih tržišta nakon liberalizacije u regionu Jugoistočne Evrope]. In Proceeding of XXXIX Symposium on Novel Technologies in Postal and Telecommunication Traffic – PosTel 2021, 127-134. doi: 10.37528/FTTE/9788673954455/POSTEL.2021.014.

 

Lee, S.; Kang, Y.; Prabhu, V. V. 2016. Smart logistics: distributed control of green crowdsourced parcel services, International Journal of Production Research 54(23): 6956-6968. doi: 10.1080/00207543.2015.1132856.

 

Martin, C. J. 2016. The sharing economy: A pathway to sustainability or a nightmarish form of neoliberal capitalism? Ecological economics 121: 149-159. doi: 10.1016/j.ecolecon.2015.11.027.

 

Martin-Fuentes, E.; Fernandez, C.; Mateu, C.; Marine-Roig, E. 2018. Modelling a grading scheme for peer-to-peer accommodation: Stars for Airbnb, International Journal of Hospitality Management 69: 75-83. doi: 10.1016/j.ijhm.2017.10.016.

 

Mattila, T.; Antikainen, R. 2011. Backcasting sustainable freight transport systems for Europe in 2050, Energy Policy 39(3): 1241-1248. doi: 10.1016/j.enpol.2010.11.051.

 

Milutinović, J.; Grgurović, B.; Veličković, S.; Radosavljević, S. 2022. The Development of the Concept of Consolidation Centers in Using the Sharing Economy in Postal Services/Logistics. In Proceedings of the first international conference on advances in traffic and communication technologies, 85-91.

 

Parezanović, M. T. 2018. Models to support the development of mobility in accordance with the concept of the sharing economy [In Serbian: Modeli za podršku razvoju mobilnosti u skladu sa konceptom ekonomije deljenja]. Doctoral dissertation. University of Belgrade - Faculty of Transport and Traffic Engineering. Available from internet: https://nardus .mpn.gov.rs/bitstream/handle/123456789/12254/Disertacija.pdf?sequence=6&isAllowed=y.

 

Pourhejazy, P.; Kwon, O. K.; Lim, H. 2019. Integrating sustainability into the optimization of fuel logistics networks, KSCE Journal of Civil Engineering 23: 1369-1383.

 

Ramos, T. R. P.; Gomes, M. I.; Barbosa-Póvoa, A. P. 2014. Planning a sustainable reverse logistics system: Balancing costs with environmental and social concerns, Omega 48: 60-74. doi: 10.1016/j.omega.2013.11.006.

 

Pamucar, D.; Simic, V.; Lazarević, D.; Dobrodolac, M.; Deveci, M. 2022. Prioritization of sustainable mobility sharing systems using integrated fuzzy DIBR and fuzzy-rough EDAS model, Sustainable Cities and Society 82: 103910. doi: 10.1016/j.scs.2022.103910.

 

Ralević, P.; Dobrodolac, M.; Švadlenka, L.; Šarac, D.; Đurić, D. 2020. Efficiency and productivity analysis of universal service obligation: a case of 29 designated operators in the European countries, Technological and Economic Development of Economy 26(4): 785-807. doi: 10.3846/tede.2020.12062.

 

RATEL. 2021. Review of the market of electronic communications and postal services in the Republic of Serbia in 2021 [In Serbian: Pregled tržišta elektronskih komunikacija i poštanskih usluga u Republici Srbiji u 2021. godini], Regulatory Agency for Postal and Telecommunication Services – RATEL. Available from Internet: https://www.ratel.rs/uploads/documents/empire_plugin/Ratel_Pregled_Trzista_WEB%20opt.pdf.

 

Rodrigue, J.-P.; Slack, B.; Comtois, C. 2017. Green Logistics, Brewer, A.M., Button, K.J. and Hensher, D.A. (Ed.). Handbook of Logistics and Supply-Chain Management. 2: 339-350. doi: 10.1108/9780080435930-021.

 

Senapati, T.; Simic, V.; Saha, A.; Dobrodolac, M.; Rong, Y.; Tirkolaee, E. B. 2023. Intuitionistic fuzzy power Aczel-Alsina model for prioritization of sustainable transportation sharing practices, Engineering Applications of Artificial Intelligence 119: 105716. doi: 10.1016/j.engappai.2022.105716.

 

Spekman, R. E.; Kamauff, J. W.; Myhr, N. 1998. An empirical investigation into supply chain management: a perspective on partnerships, Supply Chain Management: An International Journal 3(2): 53-67. doi: 10.1108/13598549810215379.

 

Srivastava, S. K. 2007. Green supply chain management: a state of the art literature review, International Journal of Management Reviews 9(1): 53-80. doi: 10.1111/j.1468-2370.2007.00202.x.

 

Statista. 2022. Number of postal offices worldwide in 2020, by region and type. Available from Internet: https://www.statista.com/statistics/1045201/number-of-postal-offices-by-region-and-type-worldwide/.

 

Strategy. 2021. Strategy for the development of postal services in the Republic of Serbia for the period 2021-2025 [In Serbian: Strategija razvoja poštanskih usluga u Republici Srbiji za period 2021–2025. godine], Official Gazette of the Republic of Serbia, No. 68 from July 7, 2021. Available from Internet: https://www.pravno-informacioni-sistem.rs/SlGlasnikPortal/eli/rep/sgrs/vlada/strategija/2021/68/1/reg.

 

UPU Report. 2022. Postal Development Report. Postal journey towards a sustainable future. Universal Postal Union. Available from Internet: https://www.upu.int/en/Publications/2IPD/Postal-Development-Report-2022.

 

UPU. 2011. Best practices for a greener postal sector. Universal Postal Union. Available from Internet: https://www. uncclearn.org/wp-content/uploads/library/upu03.pdf.

 

Zhang, S.; Lee, C. K.; Chan, H. K.; Choy, K. L.; Wu, Z. 2015. Swarm intelligence applied in green logistics: A literature review, Engineering Applications of Artificial Intelligence 37: 154-169.


Quoted IJTTE Works



Related Keywords