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Article

RISK ANALYSIS OF FREIGHT FORWARDERS' ACTIVITIES IN ORGANIZATION OF INTERNATIONAL COMMODITY FLOWS

DOI: 10.7708/ijtte.2018.8(1).04


8 / 1 / 45-57 Pages

Author(s)

Milan Andrejić - University of Belgrade, Faculty of Transport and Traffic Engineering, Vojvode Stepe 305, 11000 Belgrade, Serbia -

Milorad Kilibarda - University of Belgrade, Faculty of Transport and Traffic Engineering, Vojvode Stepe 305, 11000 Belgrade, Serbia -


Abstract

Realization of international commodity flows is prerequisite of economic development. Organization of international commodity flows is a very complex and responsible task. Freight forwarders and logistics providers are architects of mentioned flows. They have to coordinate a large number of processes and executors in a synchronized chain. For that reason, they must have multidisciplinary knowledge to make this possible. However, the realization of a large number of activities and the presence of a various participants are accompanied by numerous risks and problems. They can endanger the flow and greatly slow it down. In this paper freight forwarders risks in the process of organization of international flows are analyzed. For risk analyses FMEA approach, as one of the most frequently used approaches is used. The most important risks in the processes of preparation and goods loading, export clearance, documents preparation, transport, import clearance, unloading, cost calculation and payment are identified. According results the most important risks are: wrong loading (unloading) address, taking incomplete (unchecked) documentation, bad communication (lack of information), traffic congestion, congestion on the border and customs offices, bad anticipation of unexpected costs. Each risk is characterized by certain parameters important for corrective and preventive actions. In the observed example it was found a great applicability of the FMEA approach.


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Keywords:
international commodity flows; risks; freight forwarder; FMEA;


Acknowledgements:

This paper was supported by the Ministry of education, science and technological development of the Republic of Serbia, through the project TR 36006.


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